How It Works

Book or Get quotes

Whether you choose to book readily available service or request quotes, we strive to make the process as smooth and effortless as possible.

How it works

Tell us what you need
Let us know what service you are looking for. We offer a vast variety of home services and we are here to help.
We'll find the right fix
Book your service directly or request quotes from us online. We will find the right partner who is licensed and carefully vetted.
Sit back and relax
Let our professionals do the work while you focus on doing what you love. Our support team is available throughout to help you along the way.

Frequently Asked Questions

What is Helpsoko?

Helpsoko is your one stop solution to book services from our trusted partners in Kenya.

Helpsoko provides an easy, fast and hassle-free way to find and book services online. We partner with trusted and licensed professionals, all of whom are thoroughly vetted to make sure you get the highest quality service. You can book services with instant confirmation at fixed rates. We offer live customer service every day of the week.

You can either pay by:

  • Mobile Money (M-Pesa, Airtel Money)
  • Credit Card or Debit Card (Visa, Mastercard)
  • On completion of service by Mobile Money.

All our payment gateways capture payments in Kenyan Shillings. If your card is in a currency other than Kenya Shillings, you may be subject to a currency-conversion fee from your card issuer. We recommend consulting your credit card provider for information on any applicable fees.

We only partner with reputable service providers who follow industry standards when training their staff. This means that only qualified professionals will carry out the service at your home. Not only do they have the know-how to take care of the required task properly but will also be able to bring the necessary supplies and equipment if requested.

Yes. You will have the option to cancel or modify your booking up to 24 hours before the service starts. If you cancel or change your booking less than 24 hours in advance of the booking, then you might have to pay a late cancellation/modification fee.

At the moment we cover the general area of Nairobi.

Have a question that was not answered here? Feel free to get in touch.